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Department GEZ-LTA Erasmushogeschool
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Quality measurement
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Quality measurement
Quality gaps identified through mortality review
Daniel M
Kobewka
,
Carl
van Walraven
,
Jeffrey
Turnbull
,
James
Worthington
,
Lisa
Calder
,
Alan
Forster
BMJ Quality & Safety
Feb 2017,
26
(2)
141-149;
DOI:
10.1136/bmjqs-2015-004735
The problem with red, amber, green: the need to avoid distraction by random variation in organisational performance measures
Jacob
Anhøj
,
Anne-Marie Blok
Hellesøe
BMJ Quality & Safety
Jan 2017,
26
(1)
81-84;
DOI:
10.1136/bmjqs-2015-004951
The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning
Alex
Gillespie
,
Tom W
Reader
BMJ Quality & Safety
Dec 2016,
25
(12)
937-946;
DOI:
10.1136/bmjqs-2015-004596
Staff perceptions of quality of care: an observational study of the NHS Staff Survey in hospitals in England
Richard J
Pinder
,
Felix E
Greaves
,
Paul P
Aylin
,
Brian
Jarman
,
Alex
Bottle
BMJ Quality & Safety
Jul 2013,
22
(7)
563-570;
DOI:
10.1136/bmjqs-2012-001540
What do patients say about emergency departments in online reviews? A qualitative study
Austin S
Kilaru
,
Zachary F
Meisel
,
Breah
Paciotti
,
Yoonhee P
Ha
,
Robert J
Smith
,
Benjamin L
Ranard
,
Raina M
Merchant
BMJ Quality & Safety
Jan 2016,
25
(1)
14-24;
DOI:
10.1136/bmjqs-2015-004035
Identifying adverse events after outpatient surgery: improving measurement of patient safety
Amy K
Rosen
,
Hillary J
Mull
BMJ Quality & Safety
Jan 2016,
25
(1)
3-5;
DOI:
10.1136/bmjqs-2015-004752
Development and testing of a text-mining approach to analyse patients’ comments on their experiences of colorectal cancer care
Richard
Wagland
,
Alejandra
Recio-Saucedo
,
Michael
Simon
,
Michael
Bracher
,
Katherine
Hunt
,
Claire
Foster
,
Amy
Downing
,
Adam
Glaser
,
Jessica
Corner
BMJ Quality & Safety
Aug 2016,
25
(8)
604-614;
DOI:
10.1136/bmjqs-2015-004063
Measuring and improving patient safety culture: still a long way to go
P L
Trbovich
,
M
Griffin
BMJ Quality & Safety
Mar 2016,
25
(3)
209-211;
DOI:
10.1136/bmjqs-2015-005038
Quality measures: bridging the cultural divide
Liam J
Donaldson
,
Ara
Darzi
BMJ Quality & Safety
Nov 2012,
21
(11)
969-972;
DOI:
10.1136/bmjqs-2012-001477
Method for developing national quality indicators based on manual data extraction from medical records
Melanie
Couralet
,
Henri
Leleu
,
Frederic
Capuano
,
Leah
Marcotte
,
Gérard
Nitenberg
,
Claude
Sicotte
,
Etienne
Minvielle
BMJ Quality & Safety
Feb 2013,
22
(2)
155-162;
DOI:
10.1136/bmjqs-2012-001170
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