RT Journal Article SR Electronic T1 Communication and resolution programmes need to be effectively marketed to leadership and stakeholders JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 777 OP 777 DO 10.1136/bmjqs-2020-011635 VO 29 IS 9 A1 Wojcieszak, Doug YR 2020 UL http://qualitysafety.bmj.com/content/29/9/777.abstract AB